Shipping Policy
Wesatimes Shipping Policy
Last Updated: July 29, 2025
At Wesatimes, we strive to deliver your orders quickly and reliably worldwide. Below are our shipping options, delivery timelines, and fees based on your location.
1. Shipping Options & Fees
Standard Shipping
Region | Estimated Delivery Time | Shipping Fee |
---|---|---|
United States | 7-14 business days | $9.99 USD |
Canada | 10-18 business days | $12.99 CAD |
United Kingdom | 5-10 business days | £7.99 GBP |
European Union | 7-14 business days | €8.99 EUR |
Australia | 8-15 business days | $14.99 AUD |
China (Mainland) | 3-7 business days | Free |
Rest of Asia | 10-20 business days | $12.99 USD |
Other Countries | 12-25 business days | $15.99 USD |
Express Shipping (DHL/FedEx)
Region | Estimated Delivery Time | Shipping Fee |
---|---|---|
United States | 3-5 business days | $24.99 USD |
Canada | 4-7 business days | $26.99 CAD |
United Kingdom | 2-4 business days | £19.99 GBP |
European Union | 3-6 business days | €22.99 EUR |
Australia | 4-8 business days | $29.99 AUD |
China (Mainland) | 2-4 business days | $9.99 USD |
Rest of Asia | 5-10 business days | $24.99 USD |
Note:
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Free standard shipping for orders over $100 USD (or equivalent in local currency).
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Express shipping is not available for some remote areas.
2. Order Processing Time
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In-stock items: Shipped within 1-2 business days after payment confirmation.
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Pre-order/Backorder items: Additional 7-14 days before dispatch (you’ll receive an updated timeline via email).
3. Tracking Your Order
Once shipped, you’ll receive a tracking number via email. Check your order status:
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Standard Shipping: Track via local postal service (e.g., USPS, Royal Mail).
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Express Shipping: Track via DHL/FedEx.
4. Customs & Import Fees
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International orders may incur customs duties or taxes, payable by the buyer.
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Wesatimes is not responsible for these fees. Check your country’s regulations before ordering.
5. Shipping Restrictions
We currently do not ship to:
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PO Boxes
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APO/FPO addresses
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Certain high-risk regions (contact us for details)
6. Lost or Delayed Packages
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Delays: Due to customs, weather, or carrier issues. Contact us if your order is >5 days overdue.
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Lost Packages: File a claim with us within 30 days of shipment. We’ll assist with reshipment or refunds.
7. Returns & Exchanges
See our Refund Policy for details. Return shipping costs are the customer’s responsibility unless the error is ours.
Need Help?
For shipping inquiries, contact:
📧 service@wesatimes.com
📞 +86 16679863369 (Mon-Fri, 9:00 AM–6:00 PM GMT+8)
Thank you for shopping with Wesatimes!
— The Wesatimes Team 💙
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